Role Overview
Orbital is hiring a Customer Success Manager to own, keep and grow a book of around 500 UK small-business customers. This is an entry-level route into a commercial team, with strong opportunity to grow within the business.
What You Will Do
Hold 10 to 20 proper conversations a day with business owners and decision-makers, find growth opportunities, save customers at risk, act as an escalation point, clean up account data, and follow up marketing campaigns.
Why It Might Be a Fit
We’re looking for energy and curiosity, experience in a customer-facing role, and the ability to work from the Bekesbourne office at least 4 days a week.
Requirements
- Experience in a customer-facing role such as customer service, hospitality, retail, events or recruitment
- Outbound calling experience (telesales, lead generation, recruitment, renewals) is a strong advantage
- Able to work from the Bekesbourne office at least 4 days a week
- A full driving licence is useful for occasional customer visits (pool car provided)
To apply for this job please visit linkedin.com.
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