Role Overview
Order.co is seeking a Director of Revenue Operations to build and lead the operating system behind our go-to-market organization. This is a highly strategic and hands-on leadership role responsible for bringing together Sales, Marketing, Customer Success, and Finance around a common revenue strategy, consistent data, scalable processes, and clear accountability.
What You Will Do
As Director of Revenue Operations, you will create the infrastructure needed to improve predictability across the entire customer lifecycle, from pipeline generation and conversion through implementation, retention, expansion, and renewal. You will serve as a trusted partner to executive leadership, translating company strategy into revenue plans, operating rhythms, forecasts, systems, and actionable insights.
Why It Might Be a Fit
The right leader will be equally comfortable presenting to executives, challenging assumptions with data, and digging into the details of a process or system when needed. You will have the opportunity to build and lead a critical function with meaningful influence on Order.co’s growth strategy and business performance.
Requirements
- 10+ years of experience in Revenue Operations, Sales Operations, GTM Strategy, Business Operations, or related disciplines
- 5+ years leading teams and operating at a senior leadership level
- Significant experience within a scaling B2B SaaS or recurring-revenue business
- Demonstrated ownership of revenue planning, forecasting, analytics, and GTM operations
- Experience supporting multiple GTM functions, including Sales, Marketing, and Customer Success
- Strong understanding of SaaS economics and metrics, including ARR, NRR, GRR, CAC, churn, pipeline coverage, conversion, and sales productivity
- Experience designing scalable processes and operating models during periods of rapid growth or organizational change
- Strong HubSpot and revenue technology experience, with both deep execution experience and the ability to design an integrated GTM architecture
- Advanced analytical and financial modeling skills with the ability to translate data into executive-level recommendations
- Experience partnering directly with C-suite executives and presenting complex information in a clear, concise way
- Demonstrated ability to challenge assumptions constructively, influence without direct authority, and drive accountability across functions
Benefits
- Employer-sponsored 401(k)
- Flexible time off and remote work policies
- Robust medical, dental, vision, and wellness benefits
- Generous leave policies and support for new and current parents
To apply for this job please visit ats.rippling.com.
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