Digital Sales Enablement Associate

Role Overview

The Digital Sales Enablement Associate provides day-to-day system and product support for Sales users across Salesforce and the organization’s CPQ ecosystem. This role serves as a primary point of contact for Sales users needing assistance with quoting, product configuration, system navigation, reporting, and general Salesforce and CPQ questions.

What You Will Do

Provide front-line support for Salesforce and CPQ questions and issues. Assist Sales users with quote creation, product selection, configuration, approvals, and system navigation. Troubleshoot common quoting and system issues and escalate complex technical, pricing, or configuration problems when appropriate.

Why It Might Be a Fit

Strong troubleshooting, analytical, and problem-solving skills. Strong attention to detail, particularly when working with product and system data. Customer-service mindset and ability to work directly with Sales users.

Requirements

• Bachelor’s degree
• Experience or familiarity with Salesforce, CRM, CPQ, Sales Operations, Product Support, or related business systems
• Strong interest in developing Salesforce and CPQ administration skills
• Understanding of or willingness to learn sales quoting, product configuration, pricing, and approval processes
• Strong troubleshooting, analytical, and problem-solving skills
• Strong attention to detail, particularly when working with product and system data
• Customer-service mindset and ability to work directly with Sales users
• Strong written and verbal communication skills
• Ability to create clear user documentation and training materials
• Comfortable working with data, reports, spreadsheets, and business systems
• Ability to collaborate effectively with Sales, Product Management, Pricing, IT, and other teams

Benefits

• Competitive total rewards package
• Opportunities to support team member growth and success