Marketing Operations Manager

Role Overview

Osprey is a UK-based SaaS business backed by a leading US private equity investor. We provide market-leading risk intelligence to organisations working in some of the world’s most complex and safety-critical environments, across aviation, insurance, and government and defence, with other global industries next.

What You Will Do

The Marketing Operations Manager will be responsible for the technology, data, reporting and digital infrastructure behind our marketing, including the health of our website. This will involve owning the marketing tech stack, managing lead scoring, lead routing and data hygiene across the funnel, and building and maintaining a shared marketing and commercial dashboard.

Why It Might Be a Fit

The ideal candidate will have 3 to 5 years’ experience in marketing operations, MarTech, CRM/automation or reporting-focused marketing, ideally B2B. They will be hands-on with Salesforce CRM and Account Engagement, comfortable owning workflows, automation and data quality, and have strong Excel skills and comfort turning campaign and funnel data into clear, accurate reporting.

Requirements

• 3 to 5 years’ experience in marketing operations, MarTech, CRM/automation or reporting-focused marketing, ideally B2B
• Hands-on Salesforce CRM and Account Engagement experience
• Strong Excel skills
• Experience with ABM/ABX tooling
• Experience building dashboards in Salesforce reporting or a BI tool such as Power BI or Tableau
• Interest or experience applying AI tools to marketing reporting, research or campaign workflows
• A background in aviation, risk, insurance or another complex B2B or enterprise sector

Benefits

• 25 days’ paid annual leave plus bank holidays
• Pension: Osprey matches your contribution at 4% of gross basic salary (on top of your own 4%) via the Smart Pension scheme
• Private healthcare: Comprehensive AXA cover from the end of probation
• Life insurance: A tax-free lump sum of up to 4x basic salary from the end of probation
• Financial wellbeing: Free access to Lifetime, a financial coaching app
• Family-friendly policies: Maternity, paternity/secondary carer, adoption and shared parental leave, fertility and IVF support
• Cycle to Work scheme
• Eyecare contribution through the AXA plan
• Professional membership and subscription fees paid where relevant to the role
• £1,500 referral bonus once the person you refer completes probation