Role Overview
The CRM Analyst will act in the management and execution of strategies for post-sales customer relationships, with a focus on retention, loyalty, recurrence, and business opportunity generation.
What You Will Do
Plan, develop, and execute CRM campaigns focused on post-sales operations, create and implement relationship rules and automated communication journeys with customers, and develop segmented campaigns using different communication channels.
Why It Might Be a Fit
The ideal candidate will have experience with CRM, relationship marketing, or digital marketing, knowledge of planning and executing CRM campaigns and marketing automation, and intermediate/advanced Excel skills.
Requirements
- Bachelor’s degree in Marketing, Administration, Communication, Advertising, Technology or related areas
- Experience with CRM, relationship marketing or digital marketing
- Knowledge of planning and executing CRM campaigns and marketing automation
- Knowledge of data analysis, performance indicators and report construction
- Intermediate/advanced Excel
- Facility with digital tools and platforms, CRM systems and automation
To apply for this job please visit ostengroup.vagas.solides.com.br.
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