Post-Sales Operations Assistant III – BMW

Role Overview

The Post-Sales Operations Assistant III provides telephone and face-to-face service to post-sales clients, supporting the customer experience and ensuring speed and quality in service.

What You Will Do

Responsibilities include executing service and revision scheduling demands, supporting the workshop schedule, controlling and monitoring service flow inputs and outputs, and expediting vehicle/motorcycle delivery to the technician’s box.

Why It Might Be a Fit

The ideal candidate will have previous experience in the post-sales area, knowledge of order management and customer service systems, and the ability to communicate effectively and resolve problems.

Requirements

• Previous experience in post-sales area
• Knowledge of order management and customer service systems
• Ability to communicate effectively and resolve problems
• Organization and attention to detail
• Ability to work in a team and under pressure