Role Overview
As Customer Success Manager, you will be part of the Business Solutions department at our head office in Immenstadt im Allgäu. You will look after both our target group-specific business solutions and the business customers themselves with their projects.
What You Will Do
Your task is to actively support and develop existing customers with the aim of building and maintaining sustainable and successful customer relationships.
Why It Might Be a Fit
You will identify potential for upselling and cross-selling in order to create additional added value for customers.
Requirements
- Degree in a relevant field (e.g. business administration, marketing, tourism or similar)
- Initial professional experience in customer success management, account management or a comparable position, preferably in the tourism industry
- Experience in dealing with digital products, data interfaces and managing projects, ideally in a B2B environment
- Strong communication and presentation skills as well as the ability to convey complex issues in an understandable way
- Ability to work independently and proactively
- Passion about outdoor sports and innovative technologies
- Confident communication in German and English
Benefits
- Success
- Challenge
- Self-responsibility
- Further training
- Getting to know
- Team spirit
- Uniqueness
- Location
To apply for this job please visit outdooractive.jobs.personio.com.
Follow us on social media