Role Overview
We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.
What You Will Do
Respond to reservation inquiries, research available options, gather customer preferences and information, assist with coordinating reservations, review reservation details for accuracy, provide confirmations and relevant information, assist with modifications and updates, communicate with providers when necessary, maintain organized reservation records, follow up regarding outstanding details, provide professional customer assistance.
Why It Might Be a Fit
The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.
Requirements
- Strong customer-service skills
- Excellent attention to detail
- Good written and verbal communication
- Strong organization
- Basic computer proficiency
- Comfortable researching online
- Ability to learn reservation systems
- Dependable and self-motivated
- Strong time-management skills
To apply for this job please visit linkedin.com.
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