Role Overview
Deliver exceptional service through every stage of the customer journey, collaborating closely with the Outside Sales team to nurture and strengthen profitable relationships with new and existing customers.
What You Will Do
Execute quotes, provide order status updates, troubleshoot issues, reconcile invoice discrepancies, and serve as a liaison between internal departments and customers.
Why It Might Be a Fit
The role requires excellent interpersonal and customer service skills, organizational skills, analytical and problem-solving skills, and proficiency in Microsoft Office Suite and SAP system.
Requirements
- High school diploma or GED equivalent required
- Bachelor’s degree in business administration, Economics, or Marketing preferred
- Minimum of 2 years’ experience in a manufacturing or distribution environment (metals industry experience is a plus)
- Proficiency in Microsoft Office Suite required
- Experience with SAP system
- Power BI proficiency is a plus
Benefits
- 8 paid observed holidays plus 2 additional floating holidays
- 401(k) retirement plan with 100% company match on the first 6% of contributions
- Medical coverage with HDHP and PPO plan options
- Employer HSA contribution of $1,000 (individual) or $2,000 (family)
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Dental and Vision coverage
- Employer paid Short Term and Long Term Disability Insurance
- Employer paid Group Life and AD&D insurance
- Voluntary benefits, including Aflac supplemental plans, Aura Identity and Fraud protection, and Legal Insurance
- Employer paid wellness programs
To apply for this job please visit careers.outokumpu.com.

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