Role Overview
You will be in charge to secure onboarding, adoption and drive customer satisfaction. You will build customer loyalty and reduce Time-to-Value for OVHcloud’s customers.
What You Will Do
Your main responsibilities include being a Trusted Advisor, Customer Advocate, Onboarding specialist, and Adoption and Expansion expert.
Why It Might Be a Fit
You will have the opportunity to develop and enforce customer interactions, become a CSM Referent, lead international OVHcloud’s initiatives, and undertake various loyalty initiatives.
Requirements
- Customer-facing interactions experience
- Demonstrable experience advising customers or using cloud infrastructure
- Strong interpersonal skills
- Strong communication skills in French, Italian, and English
- Ability to evaluate and control risk and manage conflict situations
- Organized, disciplined, and good team spirit
- Curious mind and comfort with financial concepts, communication, and CRM tools
To apply for this job please visit careers.ovhcloud.com.
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