Role Overview
As a Technical Account Manager, you will be responsible for the success of your clients, including onboarding, governance, technical advice on OVHcloud services, and feedback on the need for evolution. You will ensure customer satisfaction and retention.
What You Will Do
Your main responsibilities will be to manage the activity and relationship of large clients, accompany the client in achieving their business objectives, align OVHcloud solutions with their strategy and priorities, and ensure the role of trusted advisor.
Why It Might Be a Fit
You will be responsible for the delivery and integration of new infrastructures and services, and be the client’s ambassador internally.
Requirements
- organized and rigorous
- good synthesis spirit
- good communicator
- strong appetite for client relations
- capable of identifying technical problems and implementing action plans
- good knowledge of cloud products and technologies
- notions of OVH products and services offers
- comfortable in English, both in writing and speaking
- at least 5 years of experience in a customer-facing role
- ITIL certification
- administration skills in systems (Linux, VMware ESXi, MS Server)
To apply for this job please visit careers.ovhcloud.com.
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