PagerDuty is a leader in Digital Operations Management, and we’re seeking a Senior Principal Customer Success Manager to help customers accelerate their digital journey.
Requirements
- 8-10 years of relevant customer-facing experience
- Proficiency in developing comprehensive business value ROI models
- In-depth expertise in SaaS business models and IT enterprise architecture
- Strong understanding of DevOps principles and modern IT monitoring
Benefits
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty – companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
To apply for this job please visit job-boards.greenhouse.io.
Follow us on social media