Role Overview
The Partner Success Manager is responsible for driving widespread product adoption, organizational engagement, business value realization, and long-term partnership success across Infosys delivery organizations.
What You Will Do
Key responsibilities include strategic relationship management, stakeholder engagement, partner onboarding, training, enablement, and adoption acceleration.
Why It Might Be a Fit
The ideal candidate has 10+ years of experience in customer success, partner success, enterprise consulting, or similar fields, with a strong understanding of SAP ERP and SAP S/4HANA delivery and consulting operating models.
Requirements
- 10+ years in Customer Success, Partner Success, Enterprise Consulting, Delivery Excellence, Alliance Management, Transformation Programs, or Enterprise Software
- Experience working with large System Integrators such as Infosys, Accenture, TCS, Wipro, HCLTech, Cognizant, Capgemini, Deloitte, NTT DATA, or similar organizations
- Strong understanding of SAP ERP and SAP S/4HANA delivery and consulting operating models
- Proven success influencing stakeholders within large matrix organizations
- Demonstrated ability to drive organizational change and technology adoption at scale
- Experience building executive relationships and internal champion networks
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