Product Operations Engineer

Role Overview

The Product Operations Engineer will design, code, and test software solutions for learning systems, delivering and supporting products with high quality and in a timely manner. They will administer Canvas, Integrated third parties, and the SIS (Student Information Systems), to support the worldwide expansion of our schools.

What You Will Do

Design, implement, and test software solutions for K-12 schools’ learning environment, work with various services from Amazon Web Services (AWS), and analyze and resolve technical and application problems.

Why It Might Be a Fit

The successful candidate will have strong technical skills with data analysis, complex configurations, and integrations with both internal and external applications, and the ability to work well within a team environment.

Requirements

• Bachelor’s degree in computer science, electrical or electronics engineering, Information Systems, Systems Engineering, or equivalent degree
• Experience administering complex systems/integrations such as Canvas LMS, SIS, Clever Integrations
• Strong technical aptitude required to learn new systems, processes, and backend reporting
• Experience developing open standards-based solutions: web services, web applications, and modern user interfaces
• Significant, demonstrable experience implementing features across the software development team and development environment
• Ability to be a self-starter and work in a fast-paced environment solving challenging problems in designing, writing, editing, modifying, and debugging code focused on automating manual tasks
• Exceptional oral and written communication skills
• Understanding of relational databases and proficiency with SQL
• Experience with message queue technology and design patterns
• 3+ years of experience with NodeJS
• 3+ years of experience with JavaScript
• Familiarity with services within Amazon Web Services, i.e. S3, Lambda, SNS, SQS, EC2, CloudFront, Redshift
• Experience with Amazon Web Services API
• Experience with Git version control
• Experience with Unix/Linux environment
• Experience with ticket tracking, resolutions to support end users.
• Ability to pass federal and state criminal background checks (FBI/BCI)

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term disability insurance
• Short-term disability insurance
• 10 paid holidays annually
• Paid Time Off to cover sick, vacation, and personal absences
• 4 unique health insurance plans to choose from