Customer Success Manager, PAR Restaurant

Remote Full TimeAustin, Texas, United States (Remote)PAR Technology

Role Overview

As a Customer Success Manager, you’ll help restaurant brands unlock value from PAR’s solutions to achieve business goals, driving adoption, strengthening customer relationships, and identifying growth opportunities.

What You Will Do

You’ll work with clients to drive their success, build strong relationships, and deliver tailored campaign strategies to boost sales and engagement.

Why It Might Be a Fit

We’re looking for high-performing operators and implementation professionals with strong business acumen, a bias for action, and a genuine commitment to customer success.

Requirements

  • 2-3 years experience in Customer Success, Account Management, or customer-facing experience within SaaS
  • Familiarity with tools like Salesforce, Gainsight, Monday.com, or similar platforms
  • Experience within the Quick Service Restaurant (QSR) or restaurant tech sector
  • Strong relationship-building skills and a customer-first mindset
  • Ability to understand business goals, identify opportunities, and deliver practical solutions
  • Excellent communication skills and the confidence to influence stakeholders
  • Strong problem-solving and analytical skills, with the ability to turn data into action
  • Exceptional organization and prioritization skills in a fast-paced environment
  • Curiosity and an aptitude for learning new technologies and products
  • A proactive, ownership-oriented approach to driving outcomes
  • Experience collaborating across teams to solve problems and deliver results

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To apply for this job please visit jobs.ashbyhq.com.

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