Automation Engineer, Growth

Role Overview

The Applied AI team at Parabola is the conduit through which our largest and most strategic accounts pass through on their way to unlocking the maximum value from our product. As an Automation Engineer on our Growth team, you will be directly responsible for partnering with key accounts post implementation to ensure value realization continues throughout their lifecycle.

What You Will Do

You will own customer strategy, technical execution, stakeholder alignment, commercial renewals, and long-term success. You’ll make sure that your portfolio of growing customers continue to see Parabola as a core part of their operations.

Why It Might Be a Fit

You love customers and are naturally curious about how their businesses truly work. You enjoy learning the ins and outs of their organizations, mapping company level goals to functional outcomes, and helping teams leverage automation to accelerate meaningful results.

Requirements

• 2-5 years of experience in a customer-facing role, such as Technical Account Management, Technical Customer Success, Implementation Consulting, or Sales Engineering
• Excellent written and verbal communication skills, with the ability to quickly build trust and rapport across a wide range of stakeholders
• Polished presentation and facilitation skills, including comfort presenting to executive audiences
• Strong prioritization skills so you can focus your time where it will have the greatest impact within your book of business
• Experienced in quantifying ROI and building business cases that clearly communicate impact and value to executive stakeholders
• Comfort and familiarity with prompting modern AI models and applying them in real-world business contexts
• Experience working with data and systems (Excel, SQL, and with APIs)
• Strong problem-solving skills, with a passion for breaking down complex challenges and designing effective solutions across industries
• High ownership and intellectual curiosity with the ability to ramp rapidly in new industries, systems, and workflows

Benefits

• Premium health and wellness benefits