Sales Operations Analyst

Role Overview

The Sales Ops Analyst is the execution engine behind PayJoy Indonesia’s sales operating model, responsible for running pilot logistics, maintaining sales tooling, and documenting SOPs.

What You Will Do

Execute pilot and rollout logistics, own day-to-day administration of sales and incentive tooling, document and maintain SOPs, support partner and customer acquisition workflows, and monitor pilot and rollout data quality.

Why It Might Be a Fit

The ideal candidate will have 3-5 years of experience in sales operations, business operations, or a data/analytics-adjacent role, with a strong understanding of SQL and BI tools, and excellent communication and coordination skills.

Requirements

• 3-5 years of experience in sales operations, business operations, or a data/analytics-adjacent role
• experience in fintech, lending, or a high-volume field sales environment is a plus
• comfortable owning the operational and administrative side of sales tools (CRM, incentive/commission tracking platforms, dashboarding tools)
• process-oriented: able to write, maintain, and enforce SOPs, and to spot where a process is breaking down before it shows up in the numbers
• working knowledge of SQL and BI tools (Hex, Power BI, Looker, Tableau, or similar) sufficient to pull and sanity-check your own data
• strong Excel/Google Sheets skills
• exceptional communication and coordination skills, capable of working with field teams, promoters, and merchant partners in Bahasa Indonesia and English
• willing to work on-site in Jakarta and to travel to field/market locations as pilots require
• Bachelor’s degree in Business Administration, Industrial Engineering, Finance, or a related field

Benefits

• 100% Company Funded Private Health Insurance for employee and immediate family
• 20 days vacation
• Phone finance, headphone, home office equipment and wellness perks
• USD$2,000 annual co-working travel benefit
• USD$2,000 annual professional development benefit
• USD$500 annual wellness benefit