Ops Data Analyst

As an Ops Data Analyst, you will convert operational data into actionable insights to improve service performance, control quality, and customer experience across cross-border payment operations.

Requirements

• 3+ years of experience in data analytics, business analytics, operations analytics, or risk analytics, preferably in payments, fintech, e-commerce, or financial services.
• Bachelor’s degree or above in Statistics, Mathematics, Computer Science, Data Science, Economics, or related fields.
• Strong SQL and advanced Excel skills; hands-on experience with Python (Pandas/NumPy/visualization) is preferred.
• Experience with BI tools (e.g., Tableau, Power BI, Looker) and building stakeholder-facing dashboards.
• Good understanding of cross-border payment business models, transaction risk characteristics, and regulatory requirements is a strong advantage.
• Strong analytical thinking and communication skills; able to present complex findings to business and technical stakeholders clearly.
• Detail-oriented, ownership-driven, and comfortable working across Operations, Risk, Compliance, and Product functions.
• Working proficiency in English (reading/writing).

Benefits

• Paid vacation time
• Compliance with labor laws
• Company-sponsored diversity and inclusion initiatives

Tagged as: Data Analysis