Role Overview
The Customer Success Manager will be primarily responsible for proactively driving growth of user utilization metrics, customer onboarding, and enablement of pci|bridge. They will accomplish this by establishing cross-functional relationships with internal teams and externally with customers to ensure they know and understand the delivered value.
What You Will Do
Create, refine, and implement customer engagement strategies, meet with customers and/or project management, and drive efforts to highlight new features and capabilities.
Why It Might Be a Fit
The CSM is a primary champion and owner of the effort to deploy the platform, and must be able to define problems, collect data, establish facts, and draw valid conclusions.
Requirements
- Associate’s Degree in a related field
- 1-3 years related experience and/or training
- College Level Mathematical Skills
- Intermediate Computer Skills
- Full Professional Proficiency
- Very High Reasoning
To apply for this job please visit pciservices.wd1.myworkdayjobs.com.
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