Role Overview
Manages all aspects of customer success by performing and/or overseeing all customer service processes. Work with all Pelco Solutions companies and departments to achieve and maintain excellent customer satisfaction results.
What You Will Do
Manage the Customer Success Team, establish metrics and tracking to measure optimal department performance, and develop annual business plans. Provide support to Regional Sales Managers and communicate regularly with customers to address concerns and ideas.
Why It Might Be a Fit
The ideal candidate will have strong work ethic and commitment to excellence, with the ability to effectively present information and respond to questions from supervisors and co-workers.
Requirements
- High School Diploma or Equivalent
- Above average computer skills
- Previous experience in manufacturing/production (preferred)
- College degree and/or equivalent work experience (preferred)
- NetSuite experience (preferred)
To apply for this job please visit workforcenow.adp.com.
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