Role Overview
The SEO Project Manager will own the customer relationship, account health, and revenue retention for Pepper’s India customer portfolio. This is a customer success + project management + account growth role for someone who knows SEO well enough to be credible with senior client stakeholders, but whose superpower is relationships, ownership, and revenue.
What You Will Do
The SEO Project Manager will be responsible for building deep, trusted relationships with marketing, growth, and content leadership at the client side, running weekly/bi-weekly client calls, monthly business reviews (MBRs), and quarterly business reviews (QBRs), and owning the renewal cycle for every account in their book.
Why It Might Be a Fit
The ideal candidate will have 5-9 years of customer-facing experience in B2B SaaS/Agency account management, customer success, or strategic project management, and a strong working knowledge of SEO and content marketing.
Requirements
- 5-9 years of customer-facing experience in B2B SaaS/Agency account management, customer success, or strategic project management
- Demonstrated track record of owning a book of business, hitting GRR/NRR targets, and closing upsell/cross-sell
- Strong working knowledge of SEO and content marketing
- Excellent project management chops
- Outstanding written and verbal communication
- High ownership, high EQ, high follow-through
Benefits
- Paid menstrual leave
- Comprehensive medical insurance
- COVID-19 coverage
To apply for this job please visit linkedin.com.
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