Customer Success Manager role involves serving as a trusted advisor and internal advocate for a portfolio of Perceptyx customers, providing guidance and best practices for healthy adoption of the platform and services. The role requires delivering ongoing support and advice on strategy and long-term planning, improving employee experiences, and achieving greater organizational success.
Requirements
- 2–5 years of experience in a Customer Success or Account Management role within a B2B SaaS organization
- 7+ years of overall relevant professional work experience
- 0–2 years of supervisory or team-leading experience (asset)
- Bachelor’s Degree (4-year) in any field of study
Benefits
- Comprehensive medical, dental, and vision insurance
- RRSP matching
- Generous PTO and paid holidays
- Parental leave
- Professional development budget
To apply for this job please visit jobs.gem.com.
Follow us on social media