Role Overview
The Customer Experience team is responsible for ensuring a delightful, humanized, and efficient customer experience, promoting unique and memorable experiences.
What You Will Do
Respond to customers via email, WhatsApp, and phone, register and follow up on each request until its solution, and offer Petlove products and services in a consultative manner.
Why It Might Be a Fit
The ideal candidate is passionate about pets and the pet universe, has a profile focused on delighting and problem-solving, and has experience in the pet segment.
Requirements
- Passion for pets and the pet universe
- Minimum experience of 6 months with customer service (CX)
- Complete degree or currently studying
- Basic knowledge of Google and Microsoft Office tools
To apply for this job please visit linkedin.com.
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