Director, Digital Platforms Agentic Operations Lead

Role Overview

The Director, Digital Platforms Agentic Operations Lead will lead the conception, design, implementation, and continuous evolution of Agentic AI solutions that will autonomously execute the Support and Operations for the eight Digital Core Platforms.

What You Will Do

The successful candidate will combine people leadership, business acumen, technical understanding, solutions mentality, communications excellence, product focus, analytical thinking, strategic vision, and other expert-level skills to define and lead the strategy to move Support and Operations for the eight Digital Core Platforms from a human-centric to an AI-centric model.

Why It Might Be a Fit

The successful candidate will be a recognised thought leader with business stakeholders, influence business strategy and shape how engineering engages with the business, and be recognised as a product-minded technical leader.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field
• 10+ years of relevant experience
• Agentic AI Framework
• Business Immersion
• Product Thinking
• User Experience
• Problem Discovery
• Prototype to Production
• Data Analysis
• Stakeholder Management
• Knowledge Management
• Lean Thinking & Flow
• Service Management
• Site Reliability Engineering
• Multi-Audience Communication
• AI Literacy
• AI Evaluation & Verification
• AI-Augmented Development
• Engineering Strategy
• Architecture & Design
• Pattern Generalization
• Technical Debt Management
• Code Quality & Review
• Leading the team
• Team Collaboration
• Time Management & Deep Work

Benefits

• Annual base salary ranging from €67,500
• Range of benefits and programs to meet colleagues’ needs
• Health care coverage
• Retirement savings plans
• Insurance benefits
• Employee Assistance Program
• Wellness benefits

Tagged as: Data Analysis