Account Manager (Digital Marketing Agency, Client Success)

Role Overview

PIC is a growth-focused marketing agency that partners with marketing teams to achieve smart execution, clear communication, and measurable results. The Account Manager will own client relationships, bring structure to moving parts, and turn strategy into action.

What You Will Do

The Account Manager will serve as the primary point of contact for clients, interpret client needs, and convert them into clear direction for internal teams. They will also facilitate PIC’s Hero Mission Strategy, drive strategy and execution, and run clear, valuable communication.

Why It Might Be a Fit

This role is ideal for someone who thrives at the intersection of client communication, project coordination, and strategic thinking, and who enjoys working closely with specialists while being accountable for the overall client experience.

Requirements

• 2–5+ years of experience in account management, client services, project management, or a similar role
• Working knowledge of digital marketing services such as SEO, paid media, content, websites, and email marketing
• Experience working with a variety of marketing tools and willingness to learn more
• Strong organizational skills and the ability to manage timelines and dependencies
• Confidence leading meetings and communicating with stakeholders at different levels
• A problem-solving mindset and comfort making judgment calls
• Curiosity and a desire to keep learning as the industry (and our services) evolves

Benefits

• 100% employer-paid health insurance for the employee
• Dental, vision, and supplemental insurance options
• Flexible schedule with hybrid / remote options
• Company-provided computer
• PTO
• Collaborative, supportive team environment