Role Overview
As the Regional Customer Success Lead for North America, you’ll play a pivotal role in helping our customers achieve lasting success with Pigment while mentoring and empowering a team of talented Customer Success Managers.
What You Will Do
Lead and coach the team, collaborate across teams, get hands-on, build executive partnerships, drive measurable outcomes, expand business impact, build community and thought leadership, and shape the product.
Why It Might Be a Fit
You’ll be a great fit if you’re an empathetic, empowering leader who inspires your team while living Pigment’s values, has a proven ability to engage senior stakeholders and build trusted, long-term partnerships, and is skilled at simplifying complex solutions and delivering compelling presentations to executives.
Requirements
- 5+ years of experience in customer success, sales, or a related field
- Proven ability to lead and coach a team, collaborate across teams, and drive measurable outcomes
- Strong communication and presentation skills, with the ability to simplify complex solutions and deliver compelling presentations to executives
- Experience in implementing SaaS platforms across organizations and driving long-term adoption
Benefits
- Competitive base salary and variable compensation
- Stock options
- Medical/dental/vision
- 401(k)
- PTO
- Brand new offices in major cities
- High-end equipment
- One company offsite every year
To apply for this job please visit jobs.lever.co.
Follow us on social media