Growth Retention Lead

Role Overview

We are partnering with a global market-leading health tech scale-up to own the next phase of growth for a proven, scalable subscription model. Joining a category leader shaping the future of a fast-growing market, you will work directly with the product team on an active development roadmap.

What You Will Do

Own subscription performance, analyse performance metrics, partner with website and CRM teams, strategise offers, build loyalty and advocacy programmes, deliver clear reporting and insights.

Why It Might Be a Fit

We’re keen to speak with candidates who have 4-6+ years in a retention-focused role within a consumer product business, experience with subscription management platforms and email/SMS tools, a proactive mindset, strong analytical ability, and excellent written communication.

Requirements

• 4-6+ years in a retention-focused role within a consumer product business
• Experience with subscription management platforms (e.g. Loop, Recharge, Skio) and email/SMS tools (e.g. Klaviyo, Braze)
• Strong analytical ability paired with excellent written communication