Customer Experience Associate

On Site Full TimeGolden, Colorado, United StatesPlanet Hyundai

Role Overview

The ideal individual would be responsible for providing the first impression of the Planet Automotive Service Guest Experience with professionalism, clear communication, answering questions, and listening to guest concerns.

What You Will Do

Provide assistance to de-escalate situations that involve upset guests, answer repair status inquiries, and work with busy Parts Specialists, Service Advisors, and Management.

Why It Might Be a Fit

The role requires a customer-minded, friendly individual who can build rapport with Service Guests, answer questions, and provide basic maintenance and warranty information.

Requirements

  • customer-minded, friendly individual
  • ability to build rapport with Service Guests
  • basic knowledge of operating computers, telephone equipment, and software programs

Benefits

  • Year-End Christmas Bonus programs
  • Immediate eligibility for Health, Dental, Vision, Life, and Voluntary Insurances
  • Immediate eligibility 401(k)
  • Immediate Paid Vacation
  • Employee Purchase Plan
  • Paid Training and Development, including Manufacturer

To apply for this job please visit planethyundai.applicantpro.com.

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