Customer Experience Consultant

On Site Full TimeParaná, BrazilPlatform Science

Role Overview

We work at Platform Science to connect everything that moves. We hire people with different experiences and perspectives to build a corporate culture that drives growth through innovation.

What You Will Do

Perform the Onboarding process for clients, assist in creating new activities and processes, develop a solid and reliable relationship between clients, and direct and follow up on problem resolution.

Why It Might Be a Fit

We value attentive actions and empathy for others, and we encourage transparency because we are a team.

Requirements

  • Postgraduate degree in project management or business management
  • Certification on Net Promoter Score methodology – NPS
  • Intermediate certification in Power BI
  • Desired certification in business analysis
  • Intermediate level in English or Spanish
  • Experience in the post-sales area with experience in onboarding and project support
  • Project management experience with a focus on expanding the results of clients
  • Knowledge of customer management platforms
  • Experience with Microsoft Office
  • Experience with Google Apps

To apply for this job please visit job-boards.greenhouse.io.

RevOps Careers Favicon

Get the latest RevOps jobs every Monday.

No noise. Just the best GTM roles, curated weekly.

We don’t spam! Read our privacy policy for more info.

Get the full Role Intel for this job

ReLoop.me’s full Role Intel shows the real level behind the title, an estimated pay range, a must-have checklist and the questions to ask before you apply.

Tired of manual job applications?

JobCopilot auto-applies to thousands of RevOps and GTM roles on your behalf — so you can focus on interviews, not applications.

Applying for this role?

Tailor your resume to this exact role — hiring managers notice the difference.

Latest articles on the blog

RECRUITERS!

Reduce the risk of your recruitment process (applicant quality, long and inefficient process) by selecting from a relevant pool of candidates.

POST A NEW JOB NOW!