Customer Experience Representative II

Role Overview

Deliver personalized service for account transactions in a professional and welcoming manner, assist customers in navigating their financial journey, and maintain proficiency with money handling functions.

What You Will Do

Perform daily personal and business account services, provide quality customer service, maintain knowledge of company products and services, and respond to customer inquiries.

Why It Might Be a Fit

The ideal candidate will have effective oral and written communication skills, ability to operate a computer, and fundamental mathematical ability.

Requirements

• High School Diploma or equivalent
• 1-2 years of banking experience preferred
• Effective oral and written communication skills
• Ability to operate a computer and software skills required
• Fundamental mathematical ability
• Ability to learn and adapt in a cross-functional environment