Role Overview
As a Pleo Customer Onboarding Manager, you will oversee and execute the onboarding process with precision and finesse, collaborating seamlessly with both customers and internal teams to ensure a smooth and memorable journey from start to finish.
What You Will Do
You will work with customers to identify objectives, priorities, policies, systems, and effective rollout plans, configure Pleo for users, integrate Pleo with the customer’s accounting system, and provide consulting and training to drive user adoption.
Why It Might Be a Fit
You will thrive in this role if you have successful customer-facing experience, genuine curiosity for understanding and fulfillment of customer needs, and strong and proven commitment to customer satisfaction and building relationships.
Requirements
- Successful customer-facing experience (at least 2-3 years), ideally in Customer Onboarding, or in Customer Success
- Some knowledge of accounting principles and financial workflows is desirable
- Complete business fluency in English
To apply for this job please visit jobs.ashbyhq.com.
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