Role Overview
Reporting to the Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to clients and ensuring they optimize the use and value of PointClickCare’s solutions.
What You Will Do
Drive an engagement at the C-level, manage a book of business, primarily focused on Enterprise customers, and sustain and grow relationships.
Why It Might Be a Fit
The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level.
Requirements
- Experience in a customer-facing role within a Saas/tech company
- Experience in a Healthcare Sales/Account Management/Customer Success Management role with emphasis in managing a book of business, primarily focused on Enterprise customers
- Proven track record of sustaining and growing relationships
To apply for this job please visit jobs.lever.co.
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