Associate Marketing Manager – CRM and Business Processes

Role Overview

The Associate Marketing Manager CRM and Business Processes coordinates the implementation, maintenance, and continuous improvement of CRM and related business processes supporting Polyglass Sales, Contractor Programs, Warranty, Product Management, and Marketing.

What You Will Do

Responsibilities include business analysis and process improvement, CRM operations and contractor programs, Salesforce platforms, Dynamics 365 and corporate connected systems, data quality and reporting, testing and adoption, and partners and financial management.

Why It Might Be a Fit

The ideal candidate will have a bachelor’s degree in business, information systems, operations, or a related field, and three to five years of relevant experience in CRM, business systems, business analysis, project management, or process improvement.

Requirements

• Bachelor’s degree in business, information systems, operations, or a related field, or an equivalent combination of education and relevant experience.
• Three to five years of relevant experience in CRM, business systems, business analysis, project management, or process improvement, including coordination of cross-functional implementations or enhancements.
• Practical Salesforce experience, including configuration, reporting, data quality, user support, and coordination with technical partners.
• Demonstrated ability to document workflows and requirements, manage competing priorities, coordinate vendors, and guide changes through testing, deployment, and user adoption.

Benefits

• A FREE health-plan option for employees or premium costs far below industry averages
• 401(k) plans with a company match at 6%
• Tuition Reimbursement
• Student Loan Assistance
• Paid time off
• 10 paid holidays
• Dental and vision plans
• Gym membership reimbursement

Tagged as: Microsoft Dynamics, Project Management, Salesforce