Program Manager (PMM)

Role Overview

The Program Manager (PMM) will support the end-to-end Lead-to-Order (LTO) and Order-to-Cash (OTC) processes within the Program Management Office (PMO). The PMM will coordinate opportunity and RFP follow-up, quotation and order handoffs, project planning and delivery tracking, capacity and risk visibility, time reporting, revenue and billing forecast inputs, and collection-related follow-up.

What You Will Do

The PMM will lead-to-order and order-to-cash processes, maintain reliable records, facilitate cross-functional handoffs, monitor milestones, and escalate exceptions to the appropriate owners.

Why It Might Be a Fit

The ideal candidate will have excellent written, verbal, and communication skills, experience within the pharmaceutical/biotechnology industry or CDMO industry, and strong project leadership and program management skills.

Requirements

• BS or MS in a chemistry or engineering-related field
• PMP certification
• Experience within the pharmaceutical/biotechnology industry or CDMO industry
• Excellent written, verbal, and communication skills
• Familiar with implementing project management methodologies
• Ability to prioritize and manage numerous projects simultaneously
• Strong Project leadership and Program management skills
• Ability to motivate and inspire others
• Clear and transparent communication, external and internal management skills, and passion to keep learning any new technique/technology
• Ability to interact in an effective and appropriate manner with diverse population sets
• Ability to communicate candidly, clearly, and timely
• Experience in working on and positively contributing to teams
• Proficient in Microsoft OfficeTM and other job-related software and applications