PRADA In-Store CRM Manager, Selfridges

Role Overview

The PRADA In-Store CRM Manager consolidates customer data, provides store teams with necessary information, and supports managers in implementing CRM projects at the store level.

What You Will Do

Ensure customer data accuracy, review and analyze sales performance, launch and monitor new CRM systems, communicate with local retail teams, and conduct CRM training with sales teams.

Why It Might Be a Fit

The ideal candidate will have a strong company commitment, a proven track record of client development, and excellent interpersonal and communication skills.

Requirements

• Strong company commitment with a proven track record of strong client development
• In store-service oriented
• Customer-centric approach
• Proficient in the main IT/digital tools
• Familiar with Excel function and analytical
• Engaging with strong interpersonal and communication skills