CRM and Partnerships Administrator

Role Overview

This is a development-focused administrative role supporting the Client Relationship Manager (CRM) and Partner Lead across Pragma’s client and partner activities.

What You Will Do

Coordinate client and partner meetings, maintain accurate client and partner information, track follow-up actions, and prepare basic weekly and monthly schedules, reports, and dashboards.

Why It Might Be a Fit

The role will assist with coordination, record keeping, follow-ups, onboarding administration, and basic reporting, with the opportunity to learn about client relationship management and partnership management in a practical business environment.

Requirements

• A minimum of a matric qualification
• Basic computer skills, with the ability to use Microsoft Outlook, Word, Excel, PowerPoint, and Teams
• Good written and verbal communication skills
• Good organisational skills and the ability to keep track of tasks, dates, and follow-up actions
• Attention to detail and a willingness to maintain accurate client and partner records
• A positive, professional attitude and willingness to learn
• Ability to work with different internal teams and communicate professionally with clients and partners
• Previous experience or exposure to administration, customer service, sales support, or a CRM environment would be advantageous

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