Role Overview
Lead People Operations delivery across an assigned region, ensuring consistent, compliant, and employee-focused HR operations. Provide leadership for regional People Operations team members and act as the primary point of accountability for operational HR delivery, employee relations execution, employment compliance, employee lifecycle activities, and service excellence within the region.
What You Will Do
Drive operational excellence across Tier 1 and Tier 2 People Operations activities, partner with People Services to ensure issues are resolved effectively, monitor service performance, employee feedback, and operational metrics, and identify opportunities to simplify processes and improve employee experience.
Why It Might Be a Fit
The role requires experience in leading HR or People Operations teams, strong knowledge of employment law and HR compliance requirements, and experience supporting organisational change and operational transformation.
Requirements
- Degree in Human Resources, Business or a related discipline, or equivalent experience
- Professional HR qualification (e.g. CIPD, SHRM, HRCI or equivalent) desirable
- Advanced multi-country or regional People Operations leadership experience required
- Significant HR Operations, HR Generalist or Employee Relations experience across multiple countries
- Experience leading HR or People Operations teams
- Strong knowledge of employment law and HR compliance requirements
- Experience supporting organisational change and operational transformation
- Leadership and team development capability
- Employee relations expertise and strong operational judgement
- Operational excellence and process improvement capability
- Strong stakeholder and risk management skills
- Data-driven decision making and customer service orientation
- Strong change management capability
To apply for this job please visit job-boards.greenhouse.io.
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