Senior Analyst, GTM Systems

Role Overview

The Senior Analyst, GTM Systems will own key platforms and workflows within the go-to-market technology stack, working closely with Sales, Marketing, and Customer Operations to analyze business needs, design and build solutions, and troubleshoot problems.

What You Will Do

The role involves leading discovery with business stakeholders, analyzing and documenting requirements, evaluating platform capabilities, and assessing upstream and downstream impacts before changes go live.

Why It Might Be a Fit

The ideal candidate will be a recognized subject matter expert with a high degree of autonomy, able to translate business needs into technical requirements and communicate effectively with stakeholders.

Requirements

• Bachelor’s or master’s degree in business, information systems, or a related field, or equivalent experience
• 8+ years in Business Systems, Revenue Operations, Sales Operations, or Marketing Operations roles
• Hands-on experience administering and configuring GTM platforms
• Experience leading CRM requirements and solution design, with a strong understanding of CRM data models, workflows, and integrations
• Strong troubleshooting skills, especially for issues that span several platforms
• Ability to translate business needs into technical requirements, and technical constraints into business terms
• Clear communication and strong stakeholder management skills

Benefits

• Robust benefit package that includes medical, dental, and vision
• Paid Time Off, to include vacation, sick, holidays, and floating holidays
• 401(k) plan with employer match
• Company-funded ‘lifestyle account’ for physical and mental well-being
• Tuition Reimbursement Program
• Voluntary benefits, to include but not limited to Legal and Pet Discounts
• Employee Assistance Program (available at no cost to you)
• Company-sponsored and funded ‘Culture Team’ that focuses on employee development initiatives