Financial Analyst-Collections

Role Overview

The Financial Analyst-Collections will be responsible for contact customers regarding payment status and document updates in Collections System, responsible for invoice reconciliation process each morning, and distribute weekly aging reports to our sales teams.

What You Will Do

The Financial Analyst-Collections will conduct monthly meeting with sales organization to review high risk accounts, researches invoice discrepancies and unapplied checks, and processes credit card payments and any necessary credits on a customer’s account.

Why It Might Be a Fit

The Financial Analyst-Collections must have previous Collections/Customer Service experience, skilled in both verbal and written communication, and proven analytical and problem solving skills.

Requirements

• Previous Collections/Customer Service experience preferred
• Skilled in both verbal and written communication
• Proven analytical and problem solving skills
• Capable of identifying customer needs and maintain and support a customer service philosophy
• Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment
• Has talent to exercise good judgment
• Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities
• Ability to have difficult conversations with large customers

Benefits

• $17-$20 per hour, plus monthly bonuses
• Medical Insurance- Family Premium Paid at 100%
• Profit Sharing
• Vision Insurance
• Dental Insurance
• Prescription Drug Program
• Life Insurance
• Short-Term Disability