Role Overview
Join our Operations team as a frontline voice for ProphetX users during peak season. Answer questions, help users navigate the product, and use internal tools to diagnose issues and resolve bugs.
What You Will Do
Answer questions over email and live chat, help users navigate the product, and use internal tools to diagnose issues and resolve bugs.
Why It Might Be a Fit
You’ll surface user feedback to Product, Marketing, and Operations, shaping the roadmap.
Requirements
- Answer questions over email and live chat
- Help users navigate the product
- Use internal tools to diagnose issues and resolve bugs
To apply for this job please visit prophetexchange.pinpointhq.com.
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