CRO/Dispatcher – Full Time

Role Overview

The Control Room Operator/Dispatcher is responsible for monitoring, controlling, and coordinating the operation of the Baggage Handling System (BHS) and related equipment at the SFO airport.

What You Will Do

Monitor real-time operation of the BHS, identify and report alarms, communicate with teams, log incidents, and maintain constant communication with airline and airport operations.

Why It Might Be a Fit

The ideal candidate will have strong communication skills, ability to multitask, and basic knowledge of mechanical and electrical system operations.

Requirements

• High school diploma or equivalent (GED) required; technical or vocational certification preferred.
• 2 years of experience in operations, control room, or industrial systems monitoring preferred (airport or logistics environment desirable).
• Familiarity with SCADA/HMI systems and CMMS platforms such as Maximo or similar.
• Strong communication skills and ability to multitask in high-pressure, time-sensitive situations.
• Basic knowledge of mechanical and electrical system operations.
• Proficiency in computer use, including Microsoft Office Suite (Excel, Word, Outlook).
• Ability to work rotating shifts, weekends, holidays, and overtime as required.
• Must be able to obtain and maintain all airport security badging and clearances.
• Valid U.S. driver’s license and ability to meet company insurability requirements.

Benefits

• Vacation
• Sick Time
• 401K