Role Overview
The Principal Customer Success Manager at PTC is a strategic leader responsible for driving the success of our enterprise customers and partners by maximizing the value of their investments in PTC solutions.
What You Will Do
Lead and expand PTC’s strategic relationships with enterprise clients and partners, design and implement partnership operating frameworks, and serve as a trusted advisor to C-level executives.
Why It Might Be a Fit
The ideal candidate will have deep expertise in customer success, business transformation, and executive stakeholder management, with a proven track record of solution implementation and strategic business value delivery.
Requirements
- Minimum 8 years of experience in customer-facing service roles, with at least 3 years in a senior or leadership capacity
- Extensive experience in the manufacturing sector and digital transformation projects
- Demonstrated success in strategic account management, customer success leadership, or professional services consulting
- Fluent Italian and Business English (written and spoken)
- Master’s degree or higher in Computer Science, Mechanical Engineering, Business Administration, or a related field
To apply for this job please visit ptc.wd1.myworkdayjobs.com.
Follow us on social media