Role Overview
As Sr Director, People Operations (Shared Services), you will lead the Pune-based team that delivers HR services from hire to retire to employees and managers in every region, and shape how PTC scales People operations through standardisation, automation and data.
What You Will Do
Define and execute the multi-year vision and roadmap for global People Operations shared services, aligned to PTC’s business and People strategy. Own end-to-end delivery of HR services across the employee lifecycle, run a tiered service model, and drive continuous improvement with Lean Six Sigma methods.
Why It Might Be a Fit
Required 15+ years of progressive experience in People Operations, including at least 8 years leading HR operations or shared services for a multinational, ideally in software, technology or another high-growth industry.
Requirements
- 15+ years of progressive experience in People Operations
- 8 years leading HR operations or shared services for a multinational
- 10+ years of progressive people management experience
- Hands-on Workday experience
- Deep expertise in end-to-end HR processes and case management tools
- Strong working knowledge of global employment regulations, data privacy and controls
- Experience managing vendors and outsourcing or BPO partners
- Strong financial and analytical skills
- Bachelor’s degree in HR, Business or a related field
- Lean Six Sigma Green Belt certification or higher
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