Senior Principal Program Manager, People Operations

Role Overview

The Senior Principal Program Manager, People Operations, will be the program owner and subject matter expert for PTC’s contingent workforce, including contractors, consultants, freelancers, agency temps, and statement-of-work (SOW) resources. The role will define how contingent talent is requested, engaged, onboarded, managed, and offboarded around the world, balancing business agility with legal compliance, cost control, and a consistent worker experience.

What You Will Do

The Senior Principal Program Manager, People Operations, will own the end-to-end contingent worker program strategy, operating model, policies, and standards, and a roadmap that scales with the business. The role will manage the program lifecycle, including requisition and approval, sourcing, onboarding, access and equipment, extensions, conversions, and offboarding.

Why It Might Be a Fit

The ideal candidate will have 12+ years of progressive experience in People operations, talent acquisition operations, or workforce or program management, or managing a contingent workforce or extended workforce program for a multinational. The candidate will have hands-on experience managing worker data in Workday, a proven track record leading complex, cross-functional programs end to end, and working knowledge of US worker classification, co-employment, and employment-law risks.

Requirements

• 12+ years of progressive experience in People operations, talent acquisition operations, or workforce or program management, or managing a contingent workforce or extended workforce program for a multinational.
• Hands-on experience managing worker data in Workday.
• Proven track record leading complex, cross-functional programs end to end, with measurable improvements in compliance, cost, or service quality.
• Working knowledge of US worker classification (IRS and Department of Labor tests), co-employment, and employment-law risks, and of data privacy and audit requirements across multiple countries.
• Strong vendor management and commercial skills: contracts, SLAs, rate cards, scorecards, and negotiation with Procurement.
• Strong analytical and financial skills: spend forecasting, reconciliation, dashboards, and KPI reporting.
• Excellent communication and influencing skills, with the ability to work with senior stakeholders coupled with proven experiences working with key stakeholders including People Business Partners, Finance Partners, Legal Counsel & Procurement.

Benefits

• Anticipated annual salary range of $148,000 – $222,000
• Performance-based bonus
• Employee share purchase program (ESPP)
• Medical, dental, and vision insurance
• Paid time off and sick leave
• Tuition reimbursement
• 401(k) contributions and employer match
• Flexible spending accounts
• Life insurance
• Disability coverage
• Generous commuter subsidy

Tagged as: Forecasting