Customer Experience Advisor

On Site Full TimeDublin, IrelandPTSB

Role Overview

As a Digital & Direct Customer Experience Advisor, you will work collaboratively with your team to support the efficient delivery of business objectives and day-to-day operations in a compliant manner.

What You Will Do

You will work effectively as part of a high-performing team delivering excellent customer service, ensure accuracy, and interact with customers to build exceptional relationships.

Why It Might Be a Fit

The successful candidate will be operating in a fast-moving environment, requiring high levels of energy and motivation, and will be part of a growing team in our Customer Contact Centre.

Requirements

  • Ordinary Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher Level in five Leaving Certificate subjects (including English and Maths)
  • 5+ years post Leaving Certificate experience
  • Strong English language skills verbally and written
  • Commit to qualifying within a 2-year period to achieve APA in both Loans and S&I if no APA is held

To apply for this job please visit linkedin.com.

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