Role Overview
As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner.
What You Will Do
You will provide an excellent level of customer service, advise customers on their product/financial needs, and take ownership of customer queries in an effective, professional, and compliant manner.
Why It Might Be a Fit
You will become familiar with the Bank’s Customer Segmentation Strategy and take part in in-branch and localized promotional activities to identify new business opportunities and maintain positive relationships with existing customers.
Requirements
- QFA or APA in Loans and/or Savings & Investments
- Strong interpersonal and communication skills
- Commitment to providing an outstanding customer experience
- Significant level of proven sales, customer service, or clerical experience in a regulatory compliant environment
- Committed to and enjoys working in a sales environment
To apply for this job please visit linkedin.com.
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