Role Overview
As a Branch Customer Experience Champion, you will work collaboratively with your team and Branch Lead to support the efficient delivery of business objectives and the day to day branch operations in a compliant manner.
What You Will Do
You will provide an excellent level of customer service, advise customers throughout their product/financial needs journey, and take ownership of customer queries in an effective, professional, and compliant manner.
Why It Might Be a Fit
You will have the opportunity to develop your skills through participation in our Collaborative Customer Conversations program and contribute to growing new business across all customer segmentation profiles.
Requirements
- QFA or APA in Loans and/or Savings & Investments
- Strong interpersonal and communication skills
- Commitment to providing an outstanding customer experience
- Proven sales, customer service, or clerical experience in a regulatory compliant environment
- Committed to and enjoys working in a sales environment
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