Ecommerce Digital Consumer Experience & Performance Marketing Manager

Role Overview

The Ecommerce Digital Consumer Experience & Performance Marketing Manager is responsible for driving sustainable ecommerce growth across performance marketing, CRM, onsite merchandising and UX.

What You Will Do

Manage and optimise the paid media budget to deliver against traffic, revenue, CPA, and ROAS targets. Lead the local relationship with global teams by acting as an internal agency, ensuring day-to-day account management aligns with UK strategy, budgets and performance targets.

Why It Might Be a Fit

Proven experience in an ecommerce, digital trading, or growth role, with ownership of performance marketing, CRM, and onsite merchandising. Strong track record of delivering against key ecommerce KPIs including revenue, traffic, conversion rate (CVR), CPA, and ROAS.

Requirements

• Proven experience in an ecommerce, digital trading, or growth role
• Ownership of performance marketing, CRM, and onsite merchandising
• Strong track record of delivering against key ecommerce KPIs
• Highly analytical, with experience in forecasting, trading analysis, and translating data into clear commercial actions
• Deep understanding of performance marketing channels and CRM/lifecycle marketing strategies
• Experience working cross-functionally with brand, global, and regional teams
• Commercial mindset with experience supporting or contributing to P&L management and budget planning

Benefits

• Dental insurance
• Vision insurance
• Healthcare
• PTO
• Retirement
• Learning budget
• Parental leave
• Wellness
• Visa/relocation support
• Remote flexibility
• Stipends
• Bonus/commission