Inside Sales Representative

Role Overview

The Inside Sales Representative is a key part of Purple’s sales story, connecting with customers over phone and chat to guide them toward the right night’s sleep. This role blends consultative selling with genuine storytelling, helping customers understand what makes Purple different while hitting key performance goals along the way.

What You Will Do

Drive incremental sales through inbound and outbound channels, engage with customer inquiries via phone, chat, and other communication channels, build excitement and brand value using Purple’s Sales Methodology framework, and guide customers up the buying ladder to deliver an optimal Purple experience.

Why It Might Be a Fit

The ideal candidate has high school diploma or GED, one to two years of sales experience, experience with sales CRM’s, order processing systems, and customer engagement tools, top-notch sales skills, excellent verbal and written communication skills, and the ability to thrive in a fast-paced, high-energy, competitive environment.

Requirements

• High School Diploma or GED
• One to two years of sales experience
• Experience with sales CRM’s, order processing systems, and customer engagement tools
• Top-notch sales skills
• Excellent verbal and written communication skills

Benefits

• Comprehensive Health & Wellness Benefits
• 401(k) Match
• Paid Time Off
• Childbirth & Parental Leave
• Sick & Wellness Time
• Holiday Pay
• Sabbatical
• Employee Discount
• Give Back Day
• Complimentary Mattress