Senior CRM Analyst

Remote Full TimeSão Paulo, Brazil (Remote)Qi Bit

Role Overview

Act as a senior in the CRM operation, ensuring quality, operational efficiency, and integration between business, data, and technology.

What You Will Do

Build, configure, execute, and follow up on journeys using Salesforce Marketing Cloud, and work with Salesforce Data Cloud for data utilization.

Why It Might Be a Fit

Must have solid experience with CRM operation and journey construction, mastery of Salesforce Marketing Cloud, and practical experience with Journey Builder.

Requirements

  • Solid experience with CRM operation and journey construction
  • Mastery of Salesforce Marketing Cloud
  • Practical experience with Journey Builder and journey operation
  • Knowledge of segmentation, customer bases, and eligibility rules
  • Experience or solid knowledge in Salesforce Data Cloud
  • Knowledge of data concepts applied to CRM and public activation
  • Experience with testing, troubleshooting, and campaign monitoring
  • Ability to interpret business requirements and transform them into operational solutions
  • Good process vision and ability to identify opportunities for improvement
  • Experience working in multidisciplinary environments and with different stakeholders

Benefits

  • Dental insurance
  • Vision insurance

To apply for this job please visit linkedin.com.

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